Rechargeable Emergency LED Bulb 9W 6000K

Return/Exchange/Refund Policy

Smart Tech Concepts value you as a customer. If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund with a restocking fee of 10%.

Please note the following exceptions to our return and exchange policy:

• Discounted items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

1. Send an email to smarttechconcepts@gmail.com with the following information:

• Your full name
• Your full address
• Your telephone contact
• The product (s) you wish to return / exchange and the quantity
• Date of purchase
• The reason for your return / exchange

Additional Information:

• You will be contacted within three (3) business days to follow-up on your return / exchange. All exchanges, returns or refunds will be completed within seven (7) business days from you being contacted about the exchange, return or exchange.
• Arrangements will be made to pick-up the return and if an exchange is to be done, you will be provided with the exchange at the time of pick-up.
• Any balances owed or due, as a result of price differences will be paid or due at the time of pick-up or exchange. Refunds which are less than TTD$100 will be made in cash, otherwise a cheque will be issued in the name of the purchaser. If the buyer has a balance owed, it can be paid by cash, debit or credit card at the time of pick-up or exchange.
• Any items with manufacturer defects will be replaced by Smart Tech Concepts at no additional cost to the customer.
• If you have any further questions on your return, please do contact us via email at smarttechconcepts@gmail.com or Messager on Facebook @smarttechconcepts or telephone at (868) 779-6417.