Nativity Plaque

True Vine Christian Gifts and Books value you as a customer. Should you need to return or exchange your order, we're here to help.

You can return your product for store credit, a different product, or refund with a restocking fee of 10%.

Store credit will be given for online purchases valid for 2 months from date of the return of the item.

Please note the following exceptions to our return and exchange policy:

• Discounted items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

1. Send an email to truevinegifts868@gmail.com with the following information:

• Full name
• Full address
• Telephone contact
• The product(s) you wish to return / exchange and the quantity
• Date of purchase
• The reason for your return / exchange
• You will be contacted within three (3) business days to follow-up on your return / exchange. All exchanges, returns or refunds will be completed within fourteen (14) business days from you being contacted about the exchange, return or exchange.
• You will cover the delivery cost for exchanges and returns.
• You may wish to return/ exchange at our physical location.
• Any balances owed or due, as a result of price differences will be paid or due at the time of pick-up or exchange.  If the buyer has a balance owed, it will be paid by at the time of pick-up or exchange.
• If you have any further questions on your return, please do contact us via email at truevinegifts868@gmail.com or Messenger on Facebook @truevinegifts868 or telephone at (868) 756-1653 or 477-5320