kids cool gear
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Shipping Policy
Shipping Policy: Fast and Reliable Delivery
At Fashion Revival, we strive to ensure your orders are processed and shipped promptly. All items will be carefully packed and dispatched within 2 to 5 working days from the date of purchase. We understand the importance of receiving your items in a timely manner, and we work diligently to minimize any delays.
For your convenience, we have partnered with trusted third-party providers to handle the delivery of your purchases. This allows us to offer a reliable shipping service that ensures your items reach you safely and efficiently. Please note that shipping costs will be incurred and added to your total order value. The exact shipping fee will depend on the weight, size, and destination of your package.
Rest assured, we prioritize the security and protection of your items during transit. We track all shipments to provide you with peace of mind and updates on the status of your delivery.
If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to reach out to our friendly customer support team. We are here to assist you and ensure a smooth and satisfactory shopping experience.
Thank you for choosing Fashion Revival. We appreciate your trust and look forward to delivering your fashion treasures to your doorstep with care and efficiency.
Refund Policy
Refund Policy: Satisfaction Guaranteed
At Fashion Revival, we want you to be completely satisfied with your purchase. We understand that sometimes items may not meet your expectations or may not fit as desired. Therefore, we offer a comprehensive refund policy for both new and used items.
If you are not satisfied with your purchase, you may request a refund within 14 days from the date of delivery. To be eligible for a refund, the item must be in its original condition, unworn, and with all tags attached. We kindly ask that you return the item in its original packaging.
Please note that all blemishes or imperfections on used items are thoroughly examined and clearly highlighted in the product description and photos. We take great care in accurately representing the condition of our used items to ensure transparency and avoid any surprises upon receipt.
To initiate a refund, please contact our customer support team with your order details and reason for the return. Once your request is received and approved, we will provide you with instructions for returning the item.
Please be aware that return shipping costs will be the responsibility of the customer, unless the return is due to an error on our part or a defective item. Once we receive the returned item and verify its condition, we will process your refund within 7 business days. Refunds will be issued to the original payment method used during the purchase.
We value your trust and strive to provide you with the best shopping experience possible. If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you and ensure your satisfaction.
Thank you for choosing Fashion Revival. We appreciate your business and look forward to serving you again in the future.
Cancellation / Return / Exchange Policy
Cancellation, Return, and Exchange Policy: Your Satisfaction is Our Priority
At Fashion Revival, we prioritize your satisfaction and want to ensure a seamless shopping experience. We understand that there may be instances where you need to cancel an order, return an item, or exchange it for a different size or style. Therefore, we have implemented a flexible policy to accommodate your needs.
Cancellation Policy:
If you wish to cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request; however, please note that once an order has been processed and shipped, it cannot be canceled. In such cases, you may refer to our return or exchange policy.
Return Policy:
We gladly accept returns within 14 days from the date of delivery. To be eligible for a return, the item must be in its original condition, unworn, and with all tags attached. Please ensure that the item is securely packaged to prevent any damage during transit. Return shipping costs will be the responsibility of the customer unless the return is due to an error on our part or a defective item.
Exchange Policy:
If you need to exchange an item for a different size or style, please contact our customer support team. We will guide you through the exchange process, which is subject to product availability. The item being exchanged must be in its original condition, unworn, and with all tags attached. The customer is responsible for any price differences between the exchanged items and associated shipping costs.
Please note:
- Used items are not eligible for exchange but may be eligible for return as per our return policy.
- For hygienic reasons, certain items such as undergarments, swimwear, and earrings are not eligible for return or exchange unless they are faulty or damaged.
To initiate a return or exchange, please contact our customer support team with your order details and reason for the return or exchange. We will provide you with detailed instructions on how to proceed.
We aim to process returns and exchanges within 7 business days of receiving the returned item. Refunds will be issued to the original payment method used during the purchase, and exchanges will be processed based on product availability.
If you have any questions or concerns regarding our cancellation, return, and exchange policy, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you and ensure your satisfaction.
Thank you for choosing Fashion Revival. We appreciate your business and strive to provide you with an exceptional shopping experience.
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