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Cancellation / Return / Exchange Policy
At Kaur Jewellers Manufacturer Limited, we strive to provide each and every guest with an experience that makes them feel confident in their purchases with the intention your selection remains a momentum for keeps.
Jewellry must be new, unaltered, in the original condition, with the original paperwork, certificate and receipt within seven (7) days of the delivery date.
Custom or Special orders does not agree to re-purchase or replace them
Altered items that have been worn and then resized, damaged or otherwise altered will no be accepted for return or exchange.
Most rings are stocked within standard sizes, any alteration for ordered sizes extra or no cost at all will differ in final purchase price. This will be considered custom or special orders and does not agree to re-purchase or replace item.
Within 24 hours of confirmation of purchase.
If the item does not meet all of the conditions listed above, it will not be considered eligible for returns. Please note that a standard restocking fee of 10% of purchase price will be deducted from your refund.